Latest Episodes
Episode 5: What You Need to Know about Digital ADA Compliance
Guest: Jon Bomberger, Faegre Baker Daniels LLP
Find out what every shopping center professional needs to know about digital ADA compliance. What does Title III mean for your website and mobile app? What should you do now to make sure you’re compliant?
Episode 4: Wheels Up! Airport Retail
Guest: Kathy Viola, GM The Wharf, Madison Marquette
Airport Retail has been called the “sixth continent of luxury” by The Economist magazine. We discuss the unique world of Airport shopping with Kathy Viola, the former GM of Retail and Concessions for the Reagan National Airport in Washington, DC and Airport Retail Consultant with AirProjects, Inc. What can shopping centers learn from airports?
Episode 3: Let’s Get Personal(ized)…
John and Stephanie discuss Personalization – What is it? Why is it important? Plus ideas for helping you get started. “I like my old example of personalization Petticoat Junction,...
Episode 2: Retail Leasing In The Age of Digital Disruption
Guest: Joe Boehm EVP Retail Leasing, QIC Global Real Estate
With technology disrupting every aspect of retail, from ecommerce, and customer experience to the supply chain; how are these changes impacting retail leasing? What are the biggest challenges for shopping centers today?
Episode 1: What’s Happening in Retail Technology? More Evolution and Iteration.
Guest: Anne Marie Stephen, Founder and CEO Kwolia and Retail Innovation Lounge
John and Stephanie discuss retail technology with Anne Marie Stephen.
Episode 0: What is Retail Therapy? And Who are the People Behind It?
Retail Therapy Intro Episode
Behind The Mic
John Dee
In the early days of the Internet, I was lucky enough to work at MCI on Vint Cerf’s Internet team where we had a front row seat to a communications revolution. Later I moved from the world of Internet plumbing into Internet applications and services. I became fascinated by how people and society interacted digitally, and the impact that was having on retail and commerce.
Today, I feel lucky to lead an amazing team of professionals at PlaceWise Digital who work hard to contribute in our own modest way to the digital revolution in retail.
Stephanie Shriver
I am a former “Mall Rat” and veteran of the Shopping Center and Commercial Real Estate Industries (let’s just leave it at that).
I love retail! What keeps my love alive? The passionate belief that technology holds at least one of the keys to restoring the eye-popping, jaw dropping, awe inspiring retail experience of the future.
Subscribe To Our Podcast
Never ever dull, staid, or “corporate”, Retail Therapy is an entertaining twice-monthly retail industry podcast hosted by John Dee, President of PlaceWise and Stephanie Shriver-Engdahl, “Mar-tech” retail vet, and Consultant.
The 20 minute episodes feature conversations with retail industry guests, discussions on the future of shopping, what’s happening with malls, brands and stores, the intersection between bricks & clicks – shopping and technology, customer experience, and other industry news.
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Episode 12: Not Your Mama’s E-Commerce
Guest: Ted McCaffrey, “Omnichannel Enthusiast”, Business Development Consultant – Inventory Intelligence Data Analytics, Sensormatic What is e-commerce? It used to mean buy online and the item was shipped to you. But in our new retail reality with the growing popularity of BOPIS (Buy Online Pick Up in Store) and BOPAC (Buy Online Pick Up At...