Episode 14: Retail Pride with Author & Retail Executive Ron Thurston

Guest: Ron Thurston, Best Selling Author of RETAIL PRIDE and VP of Stores at INTERMIX


Ron Thurston, is the definitive “Retail Insider”, from selling baby furniture, to Head of Stores for Tory Burch, Bonobos, Saint Laurent, and currently VP of Stores for INTERMIX, his impressive career spans over 30 years. Ron also serves on the Board of Directors for Goodwill Industries and is the author of Retail Pride The Guide To Celebrating Your Accidental Career.

Ron says, “The retail industry is the biggest employer in the US, and what’s at the center of retail? …”People!”.

Join us for a lively conversation with Amazon best selling author Ron Thurston on the important role of the stores, and the proud professionals who manage them. We’ll set the record straight on brick and mortar retail & ecommerce, and talk about technology and customer experience.

Make sure to check out Ron Thurston’s great book Retail Pride, available through Barnes & Noble, Books A Million, Amazon, and other booksellers.



Episode 12: Not Your Mama’s E-Commerce

Guest: Ted McCaffrey, Omnichannel Enthusiast,

Business Development Consultant – Inventory Intelligence Data Analytics, Sensormatic

What is e-commerce? It used to mean buy online and the item was shipped to you. But in our new retail reality with the growing popularity of BOPIS (Buy Online Pick Up in Store) and BOPAC (Buy Online Pick Up At Curb) the gap between physical and online is closing. This week we talked to Ted McCaffrey, self professed “Omnichannel Enthusiast” from Sensormatic about which retailers are winning at e-commerce and why. Sensormatic delivers critical real-time insights to help retailers anticipate changes in merchandise inventory before it happens.

Find out where shopping centers fit into today’s e-commerce.